Summer Cottage Rental Double-Booked

Summary


DEAR SUN SPOTS: I hope you can help me again. My son and his family rented a cottage in Maine for his vacation and after they had unpacked and made the beds and put on their suits for the beach, another renter came along with a contract. My son had left his contract at home so left and went to a rental agent to see if she could help them. She stated that the person they had rented from had double-booked before, and she helped find a place for them.

To make a long story short, they still do not have their money back after four weeks. They talked to her after two weeks and she said that she could only send $400 now and by the way didn't she mention that they should get vacation insurance.

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Summer Cottage Rental Double-Booked

They live out of state, and I have agreed to help them. Should I go to the Better Business Bureau or the Attorney General's Office? Do you have any...

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